Comprehensive Solutions with Henson Carpets: Maintenance and After-Sales Support

At Henson Carpets, we understand that investing in high quality carpet cleaning equipment is just the beginning of your journey. That's why we go beyond simply supplying machines – we offer a comprehensive solution particularly in maintenance and after-sales support, designed to empower your business for long-term success.

Importance of Regular Maintenance

Carpet cleaning equipment must be maintained regularly to ensure longevity and optimal performance. The frequency of maintenance varies based on usage, but as a general rule, the equipment should be inspected and cleaned after every use, and serviced annually by professionals. Proper maintenance not only extends the life of the equipment but also ensures it operates safely and efficiently, providing you with the best results for your carpet cleaning tasks.

Here's what sets us apart:

Installation and Training

Our in-house team of experts, trained directly in Turkey, will handle the entire machine installation process free of charge. This ensures proper setup and minimizes downtime.  We then provide comprehensive training, also free, for your staff on operating and maintaining your new equipment. This empowers your team to get the most out of your Henson Carpet Cleaning machines with confidence.

Maintenance and After-Sales Support

We understand that even well-maintained equipment can experience occasional issues. That's why Henson Carpets prioritizes ongoing support to keep your operations running smoothly. Here's how we ensure your peace of mind:

• Planned Maintenance: We offer a variety of maintenance plans for the first year of your purchase, we provide comprehensive planned maintenance absolutely free, occurring four times a year (quarterly). These proactive check-ups address potential problems before they arise, extending the lifespan and performance of your Henson Laundry equipment. Going forward, we have a Service Level Agreement (SLA) in place to ensure we can agree on a planned maintenance schedule that best suits your business needs.
• Aftercare and Support: Our dedication doesn't end with installation and training. Henson Carpets boasts a dedicated in-house team of experts readily available to assist you. We offer a local warranty on our equipment, and our aftercare support team is here to answer your call and resolve any challenges you may encounter, whether it's a simple question, troubleshooting assistance, or a breakdown.

Henson Carpets offers more than just equipment; we offer a long-term partnership for your carpet cleaning business success. From expert installation and training to ongoing maintenance and after-sales support, we're here to ensure you have everything you need to thrive.

Partner with us today, call us on 0797968817 or alex@hensoncarpets.com and get the difference of a comprehensive carpet cleaning solution!